Customer service and customers satisfaction are our permanent concerns.
Commitment consists on the following points:
A rigorous policy of purchases, having as a main goal a high quality imported products fulfilling needs of our customers.
An interactive after sales service or client support which guaranties a regular customer focus, a personalized treatment of complaints, quick interventions, and qualified technicians.
A guaranty of permanent availability of spare parts.
A call center dedicated to customers.
Since its creation and thanks to our commercial work, ELCOSAT is endowed with a portfolio of satisfied customers :
Wholsalers : the networks operates in informal distribution through various wholesalers and semi wholesale distributors.
Partners and Specialized Stores: This network is highly present locally, managed by conventions and direct partnerships.
Digital Receiver
